Field Service Software Reviews — 2026
The field service software comparison
nobody else will publish.
Every FSM comparison article you have read shows you features and star ratings. None of them show you the 2.49–3.49% payment-processing rake that quietly costs more than the software subscription itself.
We tested 5 tools over 14-day trials. 30+ data points each. All-in monthly cost calculated for a typical 5-tech plumbing shop on £200K of card-paid revenue per year.
The insight nobody publishes
The "field service software" decision is actually a payment-processor decision wearing a calendar's clothes.
On £200K of annual card revenue, HCP Payments at 3% costs £6,000/year. Stripe at 1.5%+20p costs ~£3,000/year. That £3,000 gap is bigger than most shops' annual software subscription. See the full breakdown.
Reviews
View all →Jobber
8.2/101-20 techs, QuickBooks Online
Housecall Pro
7.8/102-10 techs, polished UX
Workiz
8/105-20 techs, BYOP + phone system
ServiceTitan
7.5/1020+ techs, enterprise HVAC/plumbing
Kickserv
7.2/101-5 techs, budget + BYOP
Learn
- What is field service software?
The no-jargon explanation for trade business owners.
- Bring-your-own-payments explained
How to save £2,000-4,000/year by using Stripe instead of the vendor's rail.
Glossary
- Payment-processing fee
The 2.49-3.49% rake most comparison articles never mention.
- Bring-your-own-payments (BYOP)
Using Stripe or Square instead of the vendor's payment rail.
- Add-on creep
How optional features inflate the real monthly cost.