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Workiz Review 2026

Workiz review: the BYOP-friendliest FSM tool in the SMB tier, with a built-in phone system that saves £30-80/mo elsewhere.

The one-line verdict

Workiz is the only SMB-tier field service tool that actively markets bring-your-own-payments (BYOP) as a feature, and delivers on it. The built-in phone system (no Dialpad or RingCentral add-on required) makes the per-user price more defensible than it first appears.

Pricing reality

Workiz pricing is per-user/mo:

  • Standard, £49/user/mo: scheduling, invoicing, dispatch, BYOP support, phone system.
  • Pro, £65/user/mo: adds advanced automation, AI features, deeper integrations.
  • Premium, Custom: enterprise-grade reporting, dedicated support.

For a 5-tech shop on Standard: £245/mo. Add Workiz Pay (2.69% if you use it) vs. your own Stripe at 1.5% + 20p, the BYOP saving on £200K of card revenue is roughly £2,380/year.

True Monthly Cost — Workiz Standard

5-tech shop, £200K annual card-paid revenue

Sticker price

£245/mo (5 users)

All-in monthly

£245-320/mo

First-year TCO

£5,400-7,200

All-in at 5 techs: Standard x5 + Stripe BYOP at 1.5%+20p on £200K card revenue = £3,000/yr payments cost. Compare to HCP Essentials + HCP Payments = £7,000-9,000/yr payments cost. Workiz BYOP saves £3,000-5,000/yr.

BYOP, the real differentiator

Workiz documents its Stripe integration clearly. Setup takes about 30 minutes: connect your Stripe account in settings, set it as the default payment method on invoices. The invoice flow and customer payment portal work with Stripe the same as they do with Workiz Pay.

This is the single biggest financial differentiator versus Housecall Pro and Jobber for high-volume shops. On £200K of annual card-paid revenue, the savings versus HCP Payments (2.49–3.49%) versus Stripe (1.5% + 20p UK) run £1,980–£3,980/year.

Related: bring-your-own-payments, payment-processing fee.

Built-in phone system

Workiz includes a VoIP phone system at no extra charge. Competing tools require Dialpad (£12/user/mo), RingCentral (£15/user/mo), or similar. For a 5-tech shop, that is £60–£75/mo saved, which partially offsets Workiz’s higher per-seat sticker versus Jobber Core.

QuickBooks integration

Workiz connects to QuickBooks Online cleanly. No QuickBooks Desktop support, this matters for established trade businesses that pre-date QBO adoption. If your accountant is on QBD, look at FieldEdge or ServiceTitan instead.

Related: QuickBooks Online sync.

Who should buy Workiz

  • 5-20 tech shops on QuickBooks Online who want to keep Stripe or Square as their payment rail.
  • Businesses with high card-payment volume where the BYOP saving justifies the per-user sticker.
  • Teams that want a built-in phone system without a separate VoIP subscription.

Who should look elsewhere

  • QuickBooks Desktop users, no native sync.
  • Sub-3-tech shops where £49/user/mo adds up faster than value justifies; Kickserv at £36/mo (3 users) is cheaper.
  • HVAC shops needing a deep flat-rate pricebook, Workiz’s pricebook is lighter than FieldEdge’s.

Read next: Jobber vs Workiz comparison, how to cut your payment processing rake.