Field Service Software Reviews
5 tools tested over 14-day trials. 30+ data points each. All-in cost calculated for a 5-tech shop on £200K card revenue.
The column nobody else shows you: whether you can bring your own payment processor (Stripe/Square) or are locked into the vendor's 2.49–3.49% rail.
Methodology — last tested 2026-05-20
- 14-day free trial for each tool
- Test setup: 5-tech shop, £200K annual card-paid revenue, QuickBooks Online as accounting system
- Scored on: scheduling UX, dispatch board, mobile app, QuickBooks sync quality, BYOP support, payment rake, support response time
- Pricing verified against published pricing pages as of May 2026
- All-in costs include add-ons and payment-processing fees at the assumed revenue figure
#1
Jobber
1-20 techs, QuickBooks Online shops
Vendor processor only from £25/mo 8.2/10
#2 Workiz
5-20 techs, BYOP + built-in phone system
BYOP-friendly from £49/user/mo 8/10
#3 Housecall Pro
2-10 techs, polished consumer-facing UX
BYOP allowed, friction high from £58/mo 7.8/10
#4 ServiceTitan
20+ techs, enterprise HVAC/plumbing
Vendor processor only ~£195/tech/mo + setup 7.5/10
#5 Kickserv
1-5 techs, budget + BYOP
BYOP-friendly from £36/mo 7.2/10