Jobber vs ServiceTitan 2026
Jobber vs ServiceTitan: SMB vs enterprise field service software, including all-in costs, BYOP economics, and segment verdicts.
The one-paragraph verdict
Jobber is the correct choice for 95% of shops comparing these two tools. ServiceTitan is correct for 20+ tech HVAC or plumbing operations that will actually use the analytics suite and have budget for implementation. Under 20 techs, Jobber saves £40,000-90,000 in year one and requires zero implementation consultants.
Side-by-side scorecard
| Feature | Jobber | ServiceTitan |
|---|---|---|
| Entry price | £25/mo (Core, 1 user) | ~£195/tech/mo (no published price) |
| All-in cost (5 techs, year 1) | £6,000–£11,000 | £56,800–£101,800 |
| Bring-your-own-payments | Technically, friction high | No, vendor processor only |
| Payment rake on £200K revenue | ~£5,800/yr | £4,980–£6,980/yr |
| QuickBooks Online sync | Strong (Grow plan) | Complex, enterprise-oriented |
| HVAC flat-rate pricebook | Basic | Best in class |
| Implementation cost | £0 (self-service) | £5,000–£40,000 |
| Contract minimum | Monthly | 12-month minimum |
| Dispatch board (50+ techs) | Not recommended | Handles 50+ techs |
BYOP status
Jobber: BYOP allowed, friction high
ServiceTitan: Vendor processor only
On £400K of card revenue, the BYOP saving with Stripe at 1.5% versus a 3% vendor rail is approximately £6,000/year. That saving alone funds additional technicians on a Jobber plan.
Verdict by segment
Solo to 5-tech shop: Jobber. Not close. ServiceTitan is economically irrational below 20 techs.
Growing SMB, 6-20 techs: Jobber Grow (£150/mo flat for up to 15 users). ServiceTitan at this team size costs £1,170-3,900/month, 8-26x more.
Enterprise HVAC/plumbing, 20+ techs: ServiceTitan, conditionally. If the team will actually use the analytics and pricebook depth is essential, the ROI case exists within 12-18 months. If the reporting goes unused, it is £50K+/year of waste.
ServiceTitan refugee (downshifting): Jobber Grow or Workiz. The BYOP saving (£3,960-7,960/year) makes the migration self-funding within 12 months.